Free Worldwide Shipping

We offer free standard shipping on all orders, with no minimum purchase required, to all countries where we deliver. The price you see at checkout is the price you pay for shipping: nothing is added for delivery.

Order Processing

Orders are processed within 1 to 3 business days after your payment is confirmed. Business days are Monday to Friday, excluding public holidays. Orders placed over the weekend or on a holiday are processed on the next business day.

During busy periods, such as the Christmas season and sales events, processing may take a little longer. We recommend ordering early to make sure your gifts arrive in time.

Delivery Times

Once your order has been processed and shipped, delivery usually takes between 7 and 14 business days, depending on your location and the carrier. These are estimates only and are not guaranteed. Deliveries to remote areas may take longer.

If your order contains more than one item, your items may be shipped separately and may arrive on different dates. You will not be charged any extra shipping cost for this.

Order Tracking

Every order comes with a tracking number. Once your order has been processed, we send the tracking details to the email address you used at checkout, so you can follow your package until it arrives. It can take a few days for the tracking information to update after the carrier's first scan. If you have not received your tracking email, please check your spam folder or contact us.

Shipping Address

Please make sure your shipping address is complete and correct before placing your order. If you need to change your address, contact us as soon as possible. We can only change it before the order has shipped. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Taxes and Import Duties

Delays

Delays can happen because of carriers, customs processing, weather, public holidays or other events outside our control. We are not responsible for such delays, but we will do our best to help you if your order is taking longer than expected. If your package has not arrived after the estimated delivery time, please contact us.

Lost or Damaged Packages

If your package is lost in transit, or if your item arrives damaged or defective, or you receive the wrong item, please contact us at contact@merryland.shop as soon as you notice, with your order number and, if possible, photos of the problem. We will look into it and make it right. For returns and refunds, please see our Return Policy.

Shipping Restrictions

We ship to most countries around the world. We cannot deliver to countries and territories that are subject to trade sanctions or embargoes, and we may not be able to ship to some remote locations. If your country does not appear at checkout, we are unable to deliver there.

Questions?